YOUR SHOP. BOTH CHANNELS. ONE INBOX.
One AI assistant for your website and WhatsApp.
Answers customers from your own shop info, in Hindi, English and Hinglish. You see every chat in one inbox.
Start with your website. WhatsApp is an optional add-on.
Riya Later, on WhatsApp
Riya First, on your website
Wants Tue 5 PM · waiting for your team
An example chat. Your assistant answers only from your own prices and timings. Channels appear in one inbox; customer details depend on what they share.
How it works
Your shop info. Ready for every conversation.
- 1
Sign up with email
Enter the code that arrives in your inbox.
- 2
Add your shop info
Paste text, add your website link or upload a PDF.
- 3
Press Publish
Review your info, then make it ready for answers.
- 4
Choose your channels
Add chat to your website: copy one line, or use Shopify, WordPress, Wix or QR. Optionally, connect WhatsApp.
Website+ WhatsApp add-onSee the install guide → - 5
Customers get answers
You see chats, leads and alerts in one inbox.
Works on any website
Examples
See Bizistic on different businesses
See how the assistant looks and answers on five different website types — including salons, coaching, clinics and retail shops.
Pure cotton heavyweight tees & linen shirts · Free shipping above ₹499
Hair, skin and bridal studio in Indiranagar
Small batches of 15 · Concept mastery · Weekly mock tests
Dr. Anita Verma — MBBS, MD (General Physician)
Delivering fresh goods across the neighbourhood in 45 minutes
Craft coffee bar & artisan bakery · Live acoustic sessions on Saturdays
Customers ask everywhere.
Bizistic answers, sorts and tells you.
Website, Instagram link, QR at the counter: one assistant answers from your own information and puts every enquiry in the right place.
urbanthreads
Scan to ask us
1 new lead · 1 bulk order needs your call
What it does
Answers every visitor. Captures every lead.
Built specifically for customer-facing businesses. Accurate, polite, and ready 24×7.
Answers 24×7 from your info
Day and night in seconds. It answers from your own prices, services and policies. If it isn't sure, it hands the chat to you.
Understands voice & replies in voice
Customers on mobile can simply tap the microphone and speak. The assistant listens and can reply back in text or voice.
Saves every customer enquiry
Every name, phone number, and requested product or service is saved in your dashboard, and you get an alert.
Hands over when unsure
If a customer asks a question outside your catalog, custom wholesale rates, or medical advice, it politely escalates directly to you.
Hindi, English and Hinglish
Understands questions written in English, Devanagari Hindi, or colloquial Hinglish (*"Price kya hai?"*), replying in the same natural style.
One inbox for every conversation
All chats from your website, Instagram bio links, counter QR scans — and WhatsApp too, when you add it — in one shared inbox.
For the owner
Every conversation, lead and question in your hands.
Open your dashboard from any phone or computer. Jump into live chats or view new customer leads as they arrive.
Live Inbox
Active Chat: Neha
Customer Details
Honest & Private
Built on strict privacy and truth.
No made-up answers, no data leaks, and complete owner control at all times.
Answers only from your info
Every reply is grounded in your verified prices, catalogs, and schedules. If your assistant isn't sure, it says so and hands the chat to you.
Prices from your rate card
It quotes prices from your own rate card. If a price isn't there, it asks you instead of guessing.
Take over any chat anytime
You and your staff remain in complete control. Step into any customer conversation directly from your owner dashboard with one tap.
Customer chats are private
Your business information and customer chats stay in your account. Other businesses can't see them, and we never sell them.
Works only on allowed sites
Add your website addresses and the chat window opens only inside those sites. Your chat link and QR still work anywhere.
More tools inside
WhatsApp, udhaar and daily finances.
Aapka WhatsApp, aapka munshi: grahak sambhale, udhaar ke reminder bheje, hisaab bataaye. WhatsApp par aaya har grahak, aur bahar fasa har rupaya — ab wapas aapke paas.
Simple pricing
Start free. Pick a plan when you are happy.
30 days free. We set it up for you. No setup fee during the pilot.
Starter
Growth
Scale
Meta gives each WhatsApp number 1,000 free customer-service messages a month; beyond that, and for marketing, utility and authentication templates like udhaar reminders, Meta charges its own rate. Free entry-point windows from click-to-WhatsApp ads last 72 hours. Charges go to your own Meta account; Bizistic adds no markup. Add a payment method in Meta Business billing so messages beyond the free tier are not blocked.
30 days free with 1,000 AI replies. We set it up for you. No setup fee during the pilot. Yearly plans include 2 months free.
Every business can move to Growth, Scale or Enterprise any time from the dashboard — no new sign-up, nothing lost.
Questions shop owners ask us
Will it work on my Shopify / WordPress / Wix site?
Yes. Bizistic works on any website, including Shopify, WordPress, Wix, Squarespace, Webflow, Google Sites, or custom HTML. You just paste one line of script into your site's header or footer, and the assistant appears on your site once your assistant is live.
Will it slow down my website?
No. The loader script is lightweight (under 7 KB) and loads with async after your website finishes loading. The chat window itself is loaded only when a visitor actually clicks the bubble to ask a question.
I don't have a website. Can I still use it?
Yes. You don't need a website to use Bizistic. Every assistant gets its own shareable chat link and QR code that you can put on your Instagram bio, Google Maps listing, visiting card, or WhatsApp status.
Can I choose where the chat bubble appears?
Yes. When you copy the install code from your dashboard, you can choose the bottom-right or bottom-left corner, your brand colour and a short label.
What happens after the free pilot?
Your pilot includes 30 days free and up to 1,000 AI replies. After either limit, the assistant pauses until you choose a paid plan. Your saved information stays. No setup fee during the pilot.
Do I need to be good with computers?
No. We set it up for you. You can also do it yourself in a few minutes: add your business, share your prices and timings, try a chat, and go live.
What if the assistant doesn't know an answer?
It says so honestly and hands the chat to you. The question shows up in "Questions I couldn't answer", so you can add the answer once and it knows it next time.
Which languages does it speak?
Hindi, English and Hinglish. It replies in the language the customer writes in, including Hindi typed in English letters.
Can customers send a voice note?
Yes. Bizistic listens to the voice note and answers with text. You can also turn on voice replies in Settings to have it answer with a voice note too. Customers on your website can also tap the mic and speak.
Can my staff use it too?
Yes. Your staff log in with a 6-digit code sent to their WhatsApp — no password to remember. They see the chats and tasks given to them, never your money or settings.
Is Bizistic a general chatbot?
Bizistic is not a general chatbot. It answers only from your own prices, timings and information, and hands everything else to you.
Who pays for WhatsApp messages?
Meta gives each WhatsApp number 1,000 free customer-service messages a month; beyond that, and for marketing, utility and authentication templates like udhaar reminders, Meta charges its own rate. Free entry-point windows from click-to-WhatsApp ads last 72 hours. Charges go to your own Meta account; Bizistic adds no markup. Add a payment method in Meta Business billing so messages beyond the free tier are not blocked.
Can I change my plan later?
Yes. Move up to Growth, Scale or Enterprise any time from your dashboard. No new sign-up, nothing lost.
Give your business its AI employee.
Add what you already have — your website, a price list, a photo of your rate card — try it, and go live. 30 days free. We set it up for you. No setup fee during the pilot.